[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.gmk.sk\/ake-postupy-reklamacii-pozname-v-pripade-objednavky-cez-e-shop\/#Article","mainEntityOfPage":"https:\/\/www.gmk.sk\/ake-postupy-reklamacii-pozname-v-pripade-objednavky-cez-e-shop\/","headline":"Ak\u00e9 postupy reklam\u00e1ci\u00ed pozn\u00e1me v pr\u00edpade objedn\u00e1vky cez e-shop?","name":"Ak\u00e9 postupy reklam\u00e1ci\u00ed pozn\u00e1me v pr\u00edpade objedn\u00e1vky cez e-shop?","description":"Pri zak\u00fapen\u00ed tovaru sa n\u00e1m niekedy m\u00f4\u017ee sta\u0165, \u017ee dan\u00fd produkt sa po kr\u00e1tkej dobe pokaz\u00ed, respekt\u00edve do doby 24 mesiacov, na ktor\u00fa je stanoven\u00e1 z\u00e1ruka a teda mo\u017enos\u0165 reklam\u00e1cie. Zvykli sme si, \u017ee sol\u00eddne predajne t\u00fato z\u00e1ruku zo z\u00e1kona pon\u00fakaj\u00fa, ako je to v\u0161ak s ich internetovou podobou zn\u00e1mou e-shopy? Rovnako aj t\u00e1to forma […]","datePublished":"2018-02-12","dateModified":"2023-04-27","author":{"@type":"Person","@id":"https:\/\/www.gmk.sk\/author\/#Person","name":"","url":"https:\/\/www.gmk.sk\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/afe3e9c307ddf0b756c397ad75c6ecdba1f9da628b10651fe33a13bba6407ccd?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/afe3e9c307ddf0b756c397ad75c6ecdba1f9da628b10651fe33a13bba6407ccd?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"gmk.sk","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.gmk.sk\/wp-content\/uploads\/img_a286792_w16471_t1523552751.jpg","url":"https:\/\/www.gmk.sk\/wp-content\/uploads\/img_a286792_w16471_t1523552751.jpg","height":0,"width":0},"url":"https:\/\/www.gmk.sk\/ake-postupy-reklamacii-pozname-v-pripade-objednavky-cez-e-shop\/","wordCount":464,"articleBody":"Pri zak\u00fapen\u00ed tovaru sa n\u00e1m niekedy m\u00f4\u017ee sta\u0165, \u017ee dan\u00fd produkt sa po kr\u00e1tkej dobe pokaz\u00ed, respekt\u00edve do doby 24 mesiacov, na ktor\u00fa je stanoven\u00e1 z\u00e1ruka a teda mo\u017enos\u0165 reklam\u00e1cie. Zvykli sme si, \u017ee sol\u00eddne predajne t\u00fato z\u00e1ruku zo z\u00e1kona pon\u00fakaj\u00fa, ako je to v\u0161ak s ich internetovou podobou zn\u00e1mou e-shopy?Rovnako aj t\u00e1to forma nak\u00fapu v\u00e1m poskytuje z\u00e1ruku a mo\u017enos\u0165 reklam\u00e1cie. Povedzme si ale pravdu, \u017ee vybavova\u0165 reklam\u00e1ciu \u010di u\u017e v klasickom obchode alebo cez e-shopy, nie je pr\u00e1ve pohodln\u00fd servis. Ne\u010dudo, z\u00e1zkazn\u00edkov m\u00e1 sk\u00f4r od tejto \u00favahy odradi\u0165. Aj napriek tomu s\u00fa n\u00e1m v\u0161ak pon\u00fakan\u00e9 mo\u017enosti, ak\u00e9 m\u00f4\u017eeme vyu\u017ei\u0165. Zameriam sa na to, ako m\u00f4\u017eeme reklamova\u0165 produkt v pr\u00edpade objedn\u00e1vky z internetu, uk\u00e1\u017eeme si to na pr\u00edkladnom postupe, napr\u00edklad v pr\u00edpade objedn\u00e1vky cez zn\u00e1mu internetov\u00fa predaj\u0148u Alza.\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Autorizovan\u00fd servisAko inak, aj v tomto pr\u00edpade v\u00e1m obchod odporu\u010d\u00ed reklamova\u0165 tovar predov\u0161etk\u00fdm cez v\u00fdrobcu. Na druhej strane v\u0161ak tento „servis“ ide priamo k veci a nemus\u00edte \u010daka\u0165 k\u00fdm reklam\u00e1ciu vybav\u00ed predaj\u0148a. Webov\u00e1 str\u00e1nka Alza v\u00e1m ale aspo\u0148 pon\u00faka kompletn\u00fd zoznam v\u00fdrobcov, na ktor\u00fdch sa v pr\u00edpade reklam\u00e1cie m\u00e1te pr\u00e1vo obr\u00e1ti\u0165.\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 OnlineV tomto pr\u00edpade v\u00e1m bude poskytnut\u00fd formul\u00e1r cez internet a po jeho vyplnen\u00ed dostanete doty\u010dn\u00e9 \u010d\u00edslo, teda k\u00f3d v ur\u010ditej podobe. Toto \u010d\u00edslo si vytla\u010d\u00edte a spolu s pokazen\u00fdm produktom odo\u0161lete po\u0161tou do jednej z predajn\u00ed Alza, ide\u00e1lne k najbli\u017e\u0161ej pobo\u010dke. K zaslaniu formul\u00e1ra v\u0161ak potrebujete ma\u0165 na str\u00e1nke vytvoren\u00fd \u00fa\u010det \/ sta\u010d\u00ed zdarma\/.\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 OsobneV pr\u00edpade \u017ee sa nach\u00e1dzate niekde v bl\u00edzkosti pobo\u010diek predajcu, budovu m\u00f4\u017eete nav\u0161t\u00edvi\u0165 osobne spolu s tovarom, ktor\u00fd chcete reklamova\u0165. Aj v tomto pr\u00edpade sa v\u0161ak odpor\u00fa\u010da vybavi\u0165 \u010das\u0165 reklam\u00e1cie najsk\u00f4r online, u\u0161etr\u00edte t\u00fdm \u010das. N\u00e1sledne by malo sta\u010di\u0165, ak u\u017e prinesiete iba zabalen\u00fd tovar s potrebn\u00fdmi papiermi.Ak ste v\u0161ak v situ\u00e1cii, \u017ee v\u00e1m tovar pri\u0161iel pred p\u00e1r \u010f\u0148ami, je funk\u010dn\u00fd, len skr\u00e1tka nenaplnil va\u0161e o\u010dak\u00e1vanie a nevyu\u017eijete ho tak ako ste si predstavovali, doru\u010den\u00fd produkt m\u00e1te pr\u00e1vo vr\u00e1ti\u0165 do 14 dn\u00ed predajcovi, respekt\u00edve m\u00e1te pr\u00e1vo odst\u00fapi\u0165 od k\u00fapnej zmluvy v lehote trvania 14 dn\u00ed. Pravdepodobne ale budete musie\u0165 uhradi\u0165 \u0161kodu t\u00fdkaj\u00facu sa po\u0161tovn\u00e9ho alebo kuri\u00e9ra.                                                                                                                                                                                                                                                                                                                                                                                        4.8\/5 - (13 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Ak\u00e9 postupy reklam\u00e1ci\u00ed pozn\u00e1me v pr\u00edpade objedn\u00e1vky cez e-shop?","item":"https:\/\/www.gmk.sk\/ake-postupy-reklamacii-pozname-v-pripade-objednavky-cez-e-shop\/#breadcrumbitem"}]}]